Quick Start

Soracom makes it easy to start building IoT solutions. If this is your first project, simply follow these steps to get up and running!

Quick Start

Before proceeding, you will need to prepare a device, such as a USB 3G/LTE modem or a 3G/LTE development board. If you want to get started using a smartphone or tablet, your device must be carrier-unlocked.


Create a Soracom Account

Soracom SIM devices (and other devices) are managed from the Soracom User Console.

Sign Up

Head over to the User Console page and click the Sign up button to create an account.

https://console.soracom.io

Signup

Confirm Email Address

Once you have registered, you will be asked to verify your email address. Check your email for a verification email, and follow its instructions.

Verify

Register a Payment Method

Once you have created your Soracom account, you will also need to register a payment method, which will be used for monthly usage fees as well as any items purchased from the User Console.

  1. Login to the User Console.

  2. Click your account menu, then select Payment settings. Payment method

  3. Follow the instructions on the screen to register your payment method.

Purchase a Soracom Air SIM Card

In order for your device to connect to Soracom, you will need to use a Soracom SIM card. You can purchase SIMs directly from the User Console, or from Amazon stores.

Soracom offers several SIM cards with different coverage and plan options to fit a variety of IoT use cases. For more information on the different types of SIM cards, please refer to the SIM Types page.

Regardless of your place of purchase or SIM type, please ensure that the SIM form-factor (standard/mini, micro, or nano) is supported by your device.

Purchasing from the User Console

Purchasing from Amazon

You can find Soracom SIM cards on Amazon available for purchase, however not all SIM plans may be available.

If you are interested in purchasing SIM cards in quantities of 1,000 or more, please contact us directly.


Register Your SIM Card

Registering your Soracom Air SIM card to your Soracom account both activates its service and enables you to access Soracom features.

If you purchased your SIM from the User Console: Each SIM will be pre-registered to your account. Once you receive your SIM cards, simply re-open the Orders page and click the Register button next to your order history. All SIMs in your order will automatically be added to your account, with no need to manually register each SIM card.

If you purchased your SIM from Amazon, or received it as part of a promotion: You must individually register each card to your Soracom account by providing its ICCID and PUK, or IMSI and Passcode (depending on SIM type). For more information on how to register a SIM card, please refer to the Registration page.


Insert the Soracom Air SIM Card

Once you have finished registering your SIM card to your account, insert it into your device. Please refer to your device's manual for instructions on how to remove any existing SIM card and how to insert a new SIM card.

When inserting the Soracom Air SIM card, take care not to use a different SIM form-factor size or insert the card in an incorrect orientation, as incorrect insertion may damage the SIM card and result in connectivity trouble.


Setup the Soracom APN

Power on your device, then follow your device's manual to create and enable a new APN (Access Point Name). When prompted, enter the following information:

Save your APN configuration, then enable it on your device.

For more detailed instructions on connecting with other devices, such as a Raspberry Pi, Arduino, or iOS/Android devices, please refer to the Connection Settings page.

Congratulations! Your device is now connected with Soracom, and you can begin using it to develop your IoT solution.

To perform a basic network connectivity test, you can check that your device is able to access the internet, such as pinging a public server, using wget or curl, or just opening a webpage in a browser.

As soon as your SIM card connects to a network for the first time, its SIM status will automatically change to Active, and data usage fees will apply.


Troubleshooting

If your device is unable to connect, double check the following:

If you continue to have trouble connecting your device, please contact our support team by logging into the User Console, then clicking the Support menu and selecting Contact us. You will be taken to our support center, where you can submit a new ticket to request troubleshooting assistance.