Getting to Know the Soracom User Console

Soracom provides an easy-to-use User Console for managing Soracom Air SIMs with a web browser. At the top of the User Console is a menu bar containing primary functions:


Main Menus

The top menu buttons allow you to navigate between different parts of the User Console.

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User Console


SIM Management

The SIM Management screen is where most SIM management functions are found. When you log in to the User Console, this screen is shown by default.

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SIM Management Overview

Common Actions

Below the action buttons and search area, a list of SIMs will be displayed. You can use the button to customize which columns are visible in the list.

List Actions

For your convenience, you can perform the following common tasks directly within the list:

Change an Air SIM's Name
  1. Hover your mouse over the Name column for a particular SIM.
  2. A icon will appear. Click the icon.
  3. Press Enter to save the changes.
Change an Air SIM's Speed Class
  1. Find the Speed class column for a particular SIM.
  2. Click the dropdown menu, then select the new speed class for the SIM.
Change an Air SIM's Expiration
  1. Hover your mouse over the Expiry Date / Time column for a particular SIM.
  2. A icon will appear. Click the icon.
  3. A dialog will appear, allowing you to add, change, or remove expiration settings for the selected SIM.

For more information about the Expiry function, please refer to the Expiration page.

Edit Group Settings
  1. Find the Group column for a particular SIM that belongs to a group.
  2. Click the name of the group to open its settings page.

Groups

Groups allows you to easily manage options for multiple SIMs. Groups can be used to simply group SIMs together for ease of management, or can be used to configure additional Soracom services (such as Beam, Funnel, or Harvest).

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SIM Groups

The Groups screen allows you to create and modify groups in your account.

For additional information on Groups usage, please refer to the Groups documentation.


Watch

The Watch screen allows you to configure basic monitoring policies to send an email notification or change speed classes based on data usage rules.

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SIM Watch Service

Watch settings can be configured globally and will apply to all SIMs in your account, or can be configured for a particular group and apply to all SIMs within the group, or to each individual SIM.

Global Configuration

Global Watch settings are configured in the Watch screen:

  1. Login to the User Console. From the Menu, open the Watch screen.
  2. Enter the Watch settings, then click Apply.

Group Configuration

Group Watch settings are configured in the Group Settings page:

  1. Login to the User Console. From the Menu, open the Groups screen.
  2. Click the name of a group to open its Settings page.
  3. On the settings page, click the Watch panel to show Watch settings.
  4. Enter the Watch settings for the group, then click Apply.

Individual Configuration

Individual Watch settings can be configured from the SIM Details dialog:

  1. Login to the User Console. From the Menu, open the SIM Management screen.
  2. From the list of subscribers, click the for the SIM card you want to manage, then click the Details button.
  3. In the Details dialog, click the Watch tab.
  4. Enter the Watch settings for the SIM, then click Apply.

For advanced monitoring, please refer to the Event Handler functionality.


VPG

The VPG screen allows you to add, remove, and configure Virtual Private Gateways. For additional information on VPG features and configuration options, refer to the VPG documentation.

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Virtual Private Gateway


Orders

The Orders screen allows you to purchase devices and SIMs directly from Soracom, and manage your order history.

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Orders

When purchasing from the User Console, there is a limit on the number of items that can be purchased at a time. If you would like to purchase more than the limit, please create multiple orders or contact our sales team.

When purchasing Air SIMs directly from the User Console, you can register all SIMs within each order directly from the Orders screen. For additional information, refer to the Air SIM Registration documentation.

Select Air SIMs are also available at Amazon. In some cases, purchasing from Amazon may be cheaper even with shipping included.


Billing

The Billing screen allows you to view and download billing details and statements, and manage your payment method.

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Billing


Security

The Security screen allows you to manage users and roles, credential sets, password, and multi-factor authentication settings.

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Security

When logging in as a SAM user, the Multi-factor Authentication option will apply only for the logged-in SAM user, and the Default SAM Permission Configuration option will not be shown.