Plans & License Packs

All Soracom accounts have access to the Lagoon Free plan at no additional cost. Subscribing to Lagoon Maker or Pro plans, as well as adding Lagoon Pro License Packs will incur additional fees. Refer to the Pricing & Fee Schedule for more information.

Soracom offers three plans for Lagoon; Free, Maker and Pro. An overview of what is included in each plan can be found below:

Lagoon Components Free Plan Maker Plan Pro Plan
Dashboards 1 3 5
Alerts 1 10 20
Editors 1 1 1
Viewers 2 9
Update Rate 60 sec 30 sec 5 sec
Dashboard Permissions
Dashboard Snapshots
Public Dashboard
Playlist
Library Panels
Custom Logo

: Available. —: Not available.

Description of Lagoon components:


Managing your Lagoon Plan

Subscribe to Lagoon

To begin using Lagoon, follow the steps below:

  1. Login to the User Console. From the Menu, open the SORACOM Lagoon screen.

    Lagoon plans cannot be managed by SAM users. Ensure you are logged in with your primary email address.

  2. Click the Try SORACOM Lagoon button.

    https://console.soracom.io

    Try Soracom Lagoon

  3. Choose from the Lagoon Free, Maker, or Pro plans by clicking Select.
  4. Click the Subscribe button to proceed to the next screen.

    https://console.soracom.io

    Lagoon plan selection

  5. Enter a password, then enter it again to confirm it.

    During the sign-up process, a password is requested for the default Lagoon user that is created. This user is assigned the Editor role. The email address used for this default Lagoon user is the primary email address on your Soracom account.

  6. Click the Subscribe button again to confirm your subscription.

    https://console.soracom.io

    Lagoon plan selection

Your Lagoon plan will be activated immediately and you will be redirected to the Lagoon Top page where you can begin using Soracom Lagoon.

Changing your Lagoon Plan

When changing your Lagoon plan, billing will be based on the highest-tiered plan selected for your Soracom account that month. For example:

  • Upgrading from the Maker plan to the Pro plan means you'll be billed for the Pro plan both for the current month and the months that follow.
  • Downgrading from the Maker plan to the Free plan results in the Maker plan charges for the current month. The Free plan pricing will apply from the next month onward.

You can change your Lagoon plan at any time in order to add more users or enable additional Lagoon features, such as controlling which users are able to view or edit specific dashboards, or customize the logo that appears in the Lagoon console.

  1. Login to the User Console. From the Menu, open the SORACOM Lagoon screen.
  2. Select Plan & License Packs from the sidebar navigation.
  3. Select the Lagoon Plan that you want to use.

    If you want to resubscribe to the Lagoon Free plan after switching to the Maker or Pro plans, you must first Unsubscribe from Lagoon and then Subscribe to Lagoon again under the Free plan.

  4. Click the Update plan button.

    https://console.soracom.io

    Update Lagoon plan

  5. Click the Update plan button again to confirm the plan update.

    https://console.soracom.io

    Confirmation of Lagoon plan update

Your Lagoon subscription will be updated immediately to reflect any change in your quotas.

Unsubscribe from Lagoon

Unsubscribing from Lagoon will result in the immediate deletion of all Lagoon data including dashboards, users, and alerts.

If you no longer wish to use Lagoon, you can unsubscribe at any time using the steps below:

  1. Login to the User Console. From the Menu, open the SORACOM Lagoon screen.
  2. Select Plan & License Packs from the sidebar navigation.
  3. Click the Unsubscribe button.

    https://console.soracom.io

    Ubsubscribe from Lagoon

  4. Click the Unsubscribe button again to confirm.

    https://console.soracom.io

    Ubsubscribe from Lagoon confirmation

Your Lagoon plan will be stopped immediately and any Lagoon users, dashboards, and alerts will become unavailable.


Managing your Lagoon Pro License Packs

When adjusting your Lagoon Pro License Packs, billing will be based on the higher number of packs selected for your Soracom account. For example:

  • If you add more license packs, you'll be billed for the new total both for the current month and the months that follow.
  • If you reduce the number of license packs, you'll incur charges for the original higher number for the current month. The adjusted pricing for the fewer packs will apply from the next month onward.

When subscribed to the Lagoon Pro plan, you can add more Lagoon users and dashboards according to your requirements. By default, the Pro plan includes 1 editor, 9 viewers, 5 dashboards, and 20 alerts.

Adding more users or dashboards is done by adding License Packs to your Lagoon Pro subscription.

Each license pack adds the following:

Adding or Removing License Packs

  1. Login to the User Console. From the Menu, open the SORACOM Lagoon screen.

  2. Click the Manage license packs button.

    https://console.soracom.io

    Manage license packs

  3. Edit the number of User packs and Dashboard packs as needed.

    The total number of editors, viewers, dashboards, and alerts will be displayed based on the number of license packs you have selected.

    Manage license packs modal

  4. Click the Update button.

Any additional editors, viewers, dashboards, and alerts that were added through License Packs will be will be available immediately.