Soracom Query Plans

Soracom Query offers three plans to suit different needs:

All plans support both Simple and Advanced modes.

Plan Details

Item Trial*1 Business Enterprise
Time limitations 2 month trial (from start of trial until the end of the following month)*2 None None
Bundled queries 50 per month*2 2000 per month included (fees apply for additional queries) Contact us
Query execution time Up to 60 seconds Up to 60 seconds Contact us
Data period Last 40 days of data Last 40 days of data Contact us
Retention period Up to 731 days Up to 731 days Contact us
Access options User Console and API
Visualization with Lagoon
User Console and API
Visualization with Lagoon
User Console and API
Visualization with Lagoon
Direct database connection
Advanced features None None Query across multiple Soracom accounts
Custom reports

*1 - Only accounts which have not previously subscribed to Business or Enterprise plans are eligible for the Trial plan.
*2 - Once you reach the Trial plan bundled queries or trial period duration limits, additional queries will stop. Upgrade to the Business or Enterprise plans to continue.

Query Plans are separate for each coverage type (Global coverage and Japan coverage), allowing you to evaluate Query with the Trial plan for each coverage type independent of each other. You can also mix and match plans, such as subscribing to the Business plan for Global coverage and evaluating the Trial plan for Japan coverage, to fit your business requirements.

Plan Management

Soracom Query offers three plans: Trial, Business, and Enterprise. In this section, we explain how to subscribe to and manage your plans.

Starting a Trial Plan

  1. Login to the User Console as the Root user and select the appropriate coverage type.

  2. From the Menu, expand Soracom Query and select Soracom Query.

  3. Click Start Trial.

    https://console.soracom.io

    Screenshot of the Soracom Query dashboard showing the Start Trial button highlighted

  4. Review the confirmation details of the plan displayed, click the Start Trial button to begin.

    Screenshot of the Trial Plan confirmation dialog showing plan details including the free evaluation period and usage limits

    The Trial plan is available from the month you start using it until the end of the following month. You can check the remaining number of days in Soracom Query Studio.

  5. The following message will appear, indicating that your trial has started.

    https://console.soracom.io

    Screenshot of the success notification with the

Once you have started the Trial plan, click Launch Soracom Query Studio to start using Query.

Start a Business Plan

  1. Login to the User Console as the Root user and select the appropriate coverage type.

  2. From the Menu, expand Soracom Query and select Soracom Query.

  3. Click Start Business.

    https://console.soracom.io

    Screenshot of the Soracom Query dashboard showing the Start Business button highlighted

  4. Review the confirmation details of the plan displayed, click the Start Business button.

    Screenshot of the Business plan confirmation dialog showing plan details

Once you have started the Business plan, click Launch Soracom Query Studio to start using Query.

Starting an Enterprise Plan

  1. Login to the User Console as the Root user and select the appropriate coverage type.

  2. From the Menu, expand Soracom Query and select Soracom Query.

  3. Click Contact us about this plan.

    https://console.soracom.io

    Screenshot of the link to contact Soracom for an Enterprise plan

    A Soracom representative will reply to you to discuss your requirements and prepare a custom plan.

Terminating a Plan

To cancel a plan, simply follow the steps above and click Terminate plan for the plan that you are currently subscribed to.