Operator Type
A Soracom account is called an Operator. Each operator is assigned an Operator ID, which is a unique identifier beginning with OP followed by 10 digits (for example, OP0123456789). The Operator ID is used to identify your account, such as when working with the Soracom API, when logging in as a SAM user, or when contacting Soracom Support.
When you create an operator, you also select an operator type:
- Individual
- Business
Viewing Your Operator ID and Operator Type
To view your Operator ID and operator type:
- Login to the User Console.
-
Click your email address (or username if logged in as a SAM user) in the top right corner.
Your operator type is displayed below the Operator ID.
Differences by Operator Type
The following differences apply depending on the operator type.
| Item | Individual | Business |
|---|---|---|
| Payment methods | Credit card only | Credit card or bank transfer |
| Required contact information | Contact details | Contact details including company name and department |
| Contract name changes | Can be changed | Contact us |
The operator type cannot be changed after account creation.
If you need to switch from an Individual account to a Business account, you must create a new Business account and transfer your IoT SIMs. Harvest Data and Harvest Files data cannot be transferred between accounts.